Jitaba Privacy Policy — Your Information Is Safe With Us

Why jitaba Takes Your Privacy So Seriously

Sharing some personal information is simply part of being online today. But you have every right to know where that data goes and how it's used. jitaba's Privacy Policy answers those questions clearly — because we believe transparency is the foundation of trust.

Many online platforms in Bangladesh have privacy policies, but they are written in language so complex that most people cannot understand them. jitaba wanted to change that — which is why this policy is written in plain, straightforward English with real-world examples.

Is your phone number shared with anyone?

This is a question many people have. The short answer is — no. jitaba does not sell or share your mobile number with third parties. The only exception is payment processing — when you make a transaction through bKash or Nagad, that provider will naturally have access to your number, but jitaba does not separately supply this information to them.

If jitaba ever sends promotional SMS messages to your number, your separate consent will be obtained first. A checkbox is provided at registration — simply leave it unticked if you prefer not to receive them. You can also contact support at any time to opt out of marketing communications.

Is My Betting History Saved?

Yes, your betting history is stored — but it remains strictly between you and jitaba. This data serves two purposes: first, to resolve any payout disputes accurately; and second, for responsible gaming monitoring — if a member's betting patterns show concerning changes, jitaba may proactively reach out.

You can view your own betting history at any time from your account. After account closure, financial transaction records will be retained for a period due to legal requirements, but general game logs will be deleted.

Why Is My IP Address Collected?

The primary reason for collecting IP addresses is security. If a login attempt is made from an unfamiliar country on the same account, it can be flagged as suspicious activity. This reduces the risk of your account being accessed by someone else.

Jitaba does not use IP addresses to restrict services by region or to serve targeted ads. IP data is used solely for security and fraud prevention purposes.

Data Sharing with Third Parties — How Much?

Certain third parties are involved in supporting jitaba's services — such as cloud hosting providers and payment gateways. Only the minimum data necessary to perform each function is shared with them. All such partners have signed confidentiality agreements (NDA and DPA) and are not permitted to use your data for their own purposes.

Beyond that, data may only be disclosed to authorities if required by a legal order. Where the law permits, jitaba will make every effort to notify the member beforehand. Under no circumstances is data ever sold.

What Happens When the Privacy Policy Changes?

Jitaba reviews and updates this policy on a regular basis. For significant changes — such as collecting new types of data or using data for new purposes — members will be notified by email or in-app notification at least 14 days before the changes come into effect.

You can always check the "Last Updated" date at the top of the page to see when the policy was last revised. Continued use of the platform after any changes constitutes acceptance of the updated policy.